Frequently Asked Questions
Everything you need to know about your RABEANCO shopping experience.
What materials are used in RABEANCO products?
RABEANCO is renowned for its selection of premium leathers. We source high-quality calfskin, lambskin, and specialty grains from top tanneries to ensure every handbag is durable, lightweight, and develops a beautiful patina over time.
How should I care for my leather handbag?
To maintain the quality of your leather, avoid prolonged exposure to direct sunlight or moisture. We recommend using a soft, dry cloth for regular cleaning and applying a specialized leather conditioner every few months to keep the material supple.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary depending on the destination and will be calculated automatically at checkout.
What is your return policy?
We offer a 14-day return policy for items in their original, unused condition with all tags and dust bags included. Please note that certain promotional items may be marked as final sale.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to the courier's website to monitor your delivery progress.
Is there a warranty on RABEANCO products?
We provide a 6-month limited warranty against manufacturing defects. This does not cover normal wear and tear, accidental damage, or improper care of the leather.